Our commitment is to provide the best services by:
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Providing high quality, accurate, current and comprehensible information services in 14 days;
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Preparing objective, accurate, current and up-to-date feedback reports in 7 days after the birth of any issue;
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Providing professional and effective public relations services;
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Preparing publication materials containing up-to-date, high quality and comprehensible as well as easily accessible information;
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Providing expert services on visual communication in the form of high quality and attractive photography, audio-visuals, designs and exhibition within 14 days from the starting day of an information programme; and
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Providing quick, accurate and courteous feedback on any public complaint within the following period:
- Acknowledgment of receipt within 1 working day;
- Preliminary feedback within 15 days; and
- Report on the status of a public complaint within 1 month.
